Q: What is firefox?
A: Firefox is a web browser, used to access the World Wide Web.
Q: Is that like Internet Explorer?
Yes, Internet Explorer (IE) is another Web Browser. It is in fact the most common Web Browser and comes on all modern copies of the Windows Operating System
Q: Well if IE is the most common browser, why won't the ELP work with it?
Good question. The reason is that we had a limited number of programmers to work on the project and because IE doesn't follow web standards it is much harder to write correctly functioning dynamic web pages with IE. Our plan was to develop for Firefox first, which would be much easier, and then get it to work on Internet Explorer, but we ran out of time. Sorry. We hope to have it work with Internet Explorer soon. In fact, it may happen regardless of what we do because Microsoft has promised to follow standards in the next version, IE 8.0.
Q: Ok, so how do I know what Web Browser I'm using?
Generally, you select the Help Menu and the about tab. This will tell you the name of the program and what version it is.
Q: I did that and I see that my Web Browser is not Firefox. How do I get Firefox?
The best way of finding how to do things like that is to use a search engine such as google and search for download firefox. This should point you to the web page where you can download firefox. There's even a video that explains how to do it (the video is fairly old and so is not completely accurate, but it will give you the right idea).
If you do not have permissions to install firefox, then you may need to consult a technician about this step.
Q: U did all that and firefox starts up but I can't access the internet. What do I do?
If your internet access is working (i.e. you can access the internet using Internet Explorer), then this is likely to be a proxy issue. Copy the proxy settings from Internet Explorer and everything should work.
| Now start firefox, and select help and about. You should see a window similar to this: | ![]() |